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Punjab Police Helpline 8787 for Online Complaint Registration

Punjab Police has introduced Online Complaint Service through SMS, Call or Email. Any citizen could contact police helpline 8787 to get a complaint registered in connection with denial and fake registration of an FIR, wrong investigation, illegal demand from an official, illegal arrest of a citizen and illegal confinement. DSP concerned would contact the complainant, resolve the issue and immediately report to the Punjab Police Complaint Centre. 

You may contact the higher officials of Punjab Police in the following cases;
  • If Punjab police are not registering your genuine FIR.
  • If the Inquiry Officer is not carrying out the investigation correctly and lawfully.
  • If Punjab police have arrested someone unlawfully.
  • If an innocent has been arrested in a case without any reason or someone has registered a false FIR against you. 
  • If any Punjab police officer is demanding bribe from you.
  • If Police is using delaying tactics in a genuine complaint.

How to Register Complaint to Punjab Police?

  1. You may call or send SMS at IG Punjab police complaint cell helpline number i.e 8787. Procedure about sending SMS has been given in the image given below. 
  2. Send your detailed complaint to the following email ID; 
  3. You may also file your complaint at the official website of the Punjab Police Complaint Website  
Punjab Police Complaint 8787
Remember that 8787 is not an emergency number. This number is just for routine complaints. For any emergency complaint, you should contact on just 15 for immediate response. We request you not to misuse this useful facility just for enjoyment or teasing others. 

Remember that you will have to provide your name, and CNIC number at the time of registering your complaint, otherwise no action will be taken on your complaint. 

In case of difficulty in dialing Punjab police complaint cell number 8787, kindly call at 042-99212609 or 042-99212859.

You may call on 8787 from 9 AM to 5 PM. Punjab police assure you that action will be taken on all genuine complaints as per law.

You can check and verify online status of your complaint or FIR on the same website of Punjab Police.

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  1. روائتی طریقہ کار سے پولیس اس نظام کو بھی فیل کرناچاہ رہی ہے غریب آدمی کی چوری برآمد کئے بغیر ی

  2. اس اقدام کو ہم خراج تحسین پیش کرتے ہیں
    مرزا اشرف بیگ چیئرمین پاک انٹر نیشنل ہیومن رائٹس

  3. This is a good facility for public I appriciate..Mirza Arshad Baig

  4. If any police man a briber, what will do 8787 with do him?

  5. Agr koi police wala rishwat leta hai to 8787 us k khilaf kya karwaei kre gi?

  6. He Is Very Baste Work AGR Is Pr Amal Dar Amad Keya To Bari Kamyabi Hogi Cm Punjab Ka

  7. There is not any complaint option for those who misbehave with the innocent citizens for no reason.

  8. Sir
    If some police official at Rank of SI n civil clothes misuses his offcal rank n powers for his vested interest and govt official publicaly threats n beats and abuses noble citizen for no crime but ony to create rule of jungle ..... ...... is there any remady agaist police official ?

    1. You can call at 8787. And you can also file your complaint via Pakistan Citizen Portal Mobile App. For more details, please visit

  9. Sorry ham right p he 8787 p boht calls ki no response